Last updated: May 2026
At getFlourish, your privacy is something we take seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit getflourish.ca or use any of our services. By using getFlourish, you agree to the practices described in this policy. If you do not agree, please discontinue use of the service.
We collect personal information that you provide to us directly when you create an account, subscribe to our service, or contact us for support. This includes your name, email address, and payment information. Payment details are never stored on our servers. All transactions are processed securely by Stripe, a PCI-DSS compliant payment processor, and are subject to Stripe's own privacy policy. We also collect limited technical data automatically when you use our service, including your IP address, browser type, device information, and usage activity within the planner. This data is used solely to maintain and improve the service and is never sold or shared with advertisers for the purpose of targeting you on behalf of other companies.
Your budget data, including income entries, expenses, debt records, and notes entered into the planner, is stored securely in our database, which is hosted by trusted third-party infrastructure providers and protected using industry-standard encryption at rest and in transit. This data is associated with your account and is accessible only to you. We do not read, analyze, or share your individual financial data with any third party. We may use aggregated, anonymized data with no personally identifiable information to understand general usage trends and improve the product.
We use your email address to send you communications that are necessary for operating the service. These transactional emails include your account confirmation, welcome message when your trial begins, subscription receipts and renewal reminders, payment failure notifications, and any important updates affecting your account or access. These emails are sent via a third-party email delivery provider and cannot be opted out of while you have an active account, as they are essential to your use of the service.
If you have voluntarily subscribed to our newsletter through the signup form on our website, you have provided express consent under Canada's Anti-Spam Legislation (CASL) to receive periodic marketing emails from getFlourish. These emails may include budgeting tips, financial wellness content, product announcements, and promotional offers. Your consent to receive marketing emails is separate from your account registration and is entirely optional. You may withdraw your consent at any time by clicking the unsubscribe link included in every marketing email, or by emailing us directly at info@getflourish.ca. We will process your unsubscribe request promptly and you will be removed from our marketing list within a reasonable timeframe. Unsubscribing from marketing emails does not affect your receipt of transactional emails related to your account.
We use cookies and similar tracking technologies on our website. Some of these are essential cookies that are strictly necessary for the service to function, such as keeping you signed in and remembering your theme preferences. Others are optional and are used to help us understand how people find and use our website, and to measure the effectiveness of our advertising campaigns. We may use advertising and analytics tools including Meta Pixel, which is provided by Meta Platforms Inc. and may be used on platforms such as Facebook and Instagram. These tools may collect information about your visit to our website, such as pages viewed and actions taken, and may use that information to show you relevant advertisements on third-party platforms. This data is processed in accordance with Meta's own privacy policy. By using our website, you consent to the use of these cookies. You can withdraw your consent at any time by adjusting your browser settings to block or delete cookies, or by contacting us at info@getflourish.ca. Please note that disabling certain cookies may affect the functionality of the service.
We use trusted third-party services to operate getFlourish, including providers for user authentication, secure data storage, payment processing, and email delivery. We also work with advertising platforms including Meta to run promotional campaigns on social media. Each of these providers has their own privacy policy and data handling practices. We only share the minimum amount of personal data necessary for each service to function, and we do not sell your personal information to any third party.
As a Canadian service, getFlourish complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and Canada's Anti-Spam Legislation (CASL). As a user, you have the right to access the personal information we hold about you, request corrections to inaccurate information, withdraw consent to the use of your personal data for non-essential purposes, and request deletion of your account and associated data. To exercise any of these rights, please contact us at info@getflourish.ca with your request. We will respond within a reasonable timeframe and in accordance with applicable law.
We retain your personal information for as long as your account is active or as needed to provide the service. If you cancel your subscription and delete your account, we will delete or anonymize your personal data within a reasonable period, except where we are required to retain it for legal, tax, or compliance purposes. Budget data associated with your account will be deleted upon account deletion.
We may update this Privacy Policy from time to time to reflect changes to our practices, the tools we use, or applicable law. When we make material changes, we will notify you by email or by posting a notice on our website prior to the change taking effect. Continued use of the service following any update constitutes your acceptance of the revised policy. We encourage you to review this page periodically.
If you have any questions, concerns, or requests related to this Privacy Policy or how we handle your personal information, please reach out to us at info@getflourish.ca. We are a small Canadian team and we personally read and respond to every message.